Hospital Identified as SPARK TSL Beacon of Innovation
In the world of healthcare, innovation is key to improving patient experience and staff productivity. One such innovation is the SPARK Fusion platform, which has made a significant impact at Stepping Hill Hospital, part of Stockport NHS Foundation Trust.
The SPARK Fusion platform offers a greater range of entertainment, information, and communication services to patients. It has already proven success in 40% of hospitals in the Netherlands and is now being implemented at Stepping Hill Hospital.
For patients, the implementation of SPARK Fusion has brought about several benefits. Access to Information is one such area where patients have seen improvements. According to Peter Hughes, chief technology officer at Stockport NHS Foundation Trust, the Hospedia entertainment solution has remained largely unchanged for the last 10 years and is very limited in what it provides to patients. With SPARK Fusion, 80% of patients reported better access to personalized maternity records and trusted educational content, such as breastfeeding videos and postnatal care guidance. This empowered patients by providing them with essential information at the right time.
SPARK Fusion also offers enhanced support for every step of the maternity journey. From antenatal education to postnatal support, patients can access content like scan guidance, birth planning videos, baby care videos, and recovery tips tailored to each patient.
For staff, SPARK Fusion has helped reduce administrative burden. By automating tasks such as digital meal ordering and routine request routing, midwives and healthcare staff can focus more on clinical care and less on administrative tasks. The platform also supports compliance, which can lead to lower clinical negligence premiums, contributing to a more efficient and safe healthcare environment for both staff and patients.
The rollout of SPARK Fusion at Stepping Hill Hospital achieved a full ward implementation in under three months, demonstrating its potential for rapid integration and positive impact on NHS healthcare services.
SPARK Fusion is not just limited to entertainment and communication. It also includes functionality such as translation services, modern nurse call, and a food ordering app. The platform can help trusts reach Level 7 on the HIMSS EMRAM maturity model.
The hospital has replaced its outdated Hospedia bedside units with modern SPARK Fusion Bedside Units. SPARK TSL, the provider of WiFi to various sectors, has developed a specialization in healthcare since 2005. The company's CEO expresses passion for improving patient experience and supporting clinical teams.
Stepping Hill Hospital is the first lighthouse deployment of SPARK TSL's Fusion platform in the UK, with a second lighthouse trust for SPARK's digital technology set to be announced shortly. The goal of SPARK Fusion is to help achieve aims of improving patient experience and digital maturity, as shared by Stepping Hill's team.
In the Netherlands, patients use SPARK Fusion to control room temperature and lighting, and staff set door signs electronically. The platform also enables patients to complete feedback forms and receive proactive information about their condition.
SPARK TSL acquired Sentean Group, the developers of the Fusion platform, in 2024. In 2020, SPARK TSL became part of the Volaris Group, which acquired Hospedia in the following year.
In conclusion, the implementation of SPARK Fusion at Stepping Hill Hospital has brought about significant improvements in both patient experience and staff productivity. The platform's potential for rapid integration and positive impact on NHS healthcare services is clear, and it serves as a beacon for digital maturity in the healthcare sector.
[1] Source: SPARK TSL press release, dated 1st January 2023.
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