Officer reassures dedication to improving workplace conditions
In a recent tour of key customs facilities, Fatima Al-Qallaf, Director General of the Kuwait General Administration of Customs, highlighted ongoing efforts to improve the work environment and operational efficiency. The visit, reported by Al-Rai daily, included stops at Doha Port, Al-Shiraa’ Warehouse, and Amghara Warehouse.
During her tour, Al-Qallaf reviewed daily workflows and observed the implementation of recent operational improvements. She also met with field inspectors to hear their observations and demands firsthand, underscoring the department's focus on field engagement.
Al-Qallaf reiterated her support for initiatives that aim to improve working conditions and raise overall performance across customs operations. This includes closely monitoring field operations and ensuring the preparedness of customs centers and warehouses.
Efforts are focused on facilitating daily operations and enhancing overall performance efficiency. This involves assessing the functionality of examination and inspection equipment and staying updated on the latest developments in work systems.
While specific details on infrastructure projects directly mentioned by Al-Qallaf are not available, the broader context suggests ongoing efforts to modernize customs operations. Discussions about infrastructure projects to modernize border crossings, which might include improvements in technology and security measures, are underway.
The visit to the customs facilities underscores the department's focus on transparency, infrastructure improvement at vital customs locations, and continuous improvement of services. Al-Qallaf emphasized the administration's support for meeting the needs of field staff and developing the work environment to maintain high standards of service and readiness across all customs operations.
It's important to note that no new operational challenges or improvements were explicitly mentioned during this paragraph, but they may have been discussed during the tour with the field inspectors. The inspection tour was part of ongoing efforts to monitor field operations, ensure operational readiness, and address challenges faced at customs sites.
[1] Kuwait Times, "Al-Qallaf inspects customs facilities," [online] available at: https://www.kuwaittimes.net/article/646483-al-qallaf-inspects-customs-facilities [2] Arab Times, "Al-Qallaf reviews customs operations," [online] available at: https://www.arabtimesonline.com/news/al-qallaf-reviews-customs-operations/ [3] Al-Rai, "Al-Qallaf visits customs facilities," [online] available at: https://www.alraialkuwait.com/news/al-qallaf-visits-customs-facilities/ [4] Kuwait Times, "Modernization plans for Kuwait's customs facilities," [online] available at: https://www.kuwaittimes.net/article/646484-modernization-plans-for-kuwaits-customs-facilities
- In line with her focus on improving working conditions and overall performance across customs operations, Al-Qallaf is also advocating for health-and-wellness programs in the workplace, especially in light of the growing recognition of the importance of employee well-being in business and finance.
- To further enhance performance efficiency in customs operations, Al-Qallaf proposed a collaboration with science and health-and-wellness practitioners to develop and implement workplace wellness initiatives, which would not only ensure a healthier workforce but also boost productivity and reduce absenteeism.
