Summer vacations glimpse: Reduced staff at Youth Office indicates modifying opening hours for initial counseling center
During the summer vacation, parents and guardians in Bergisch Gladbach can still report child protection emergencies to the Youth Office. The Youth Office's phone number for reporting such emergencies remains the same: 02202-14 2955. Alternatively, emails can be sent to [email protected].
However, residents should be aware that during the summer vacation period, staffing levels at the Youth Office are particularly thin. This may lead to limited availability and longer processing times. The professionals at the Youth Office are doing their best to manage the current situation.
Outside of the Youth Office's usual hours, child protection emergencies can be reported to the police at 110. Other immediate child protection authorities, such as the local child protection helpline or emergency hotline, often provided by the city or state youth welfare office (Jugendamt), can also be contacted. In urgent cases where a child's safety is immediately at risk, the police should be the first point of contact.
Hospitals or healthcare providers should also be contacted if medical intervention is needed. These alternatives ensure continuous support despite the Youth Office counseling service being closed or reduced during holidays.
The open consultation hours of the initial counseling service at the Youth Office will not take place during the summer vacation. Further information on reporting child protection emergencies can be found under "Child and Youth Protection - City of Bergisch Gladbach". The city administration of Bergisch Gladbach apologizes for any inconvenience caused.
It's important to note that Bergisch Gladbach frequently faces personnel shortages, and the city is experiencing a persistent shortage of skilled labor. Despite these challenges, the Youth Office's contact information for reporting child protection emergencies remains accessible during the summer vacation.
For precise numbers and contacts, residents should refer to the official Bergisch Gladbach city website or contact general emergency numbers (e.g., 110 for police), as no specialized phone numbers for child protection emergencies during summer downtime are found in the available search results.
[1] This procedure aligns with common German child protection practices where emergency situations are handled by police or designated child protection services outside of normal office hours.
- Employees at the Youth Office are also focusing on promoting workplace wellness, emphasizing the importance of health and wellness, fitness, and exercise to ensure their staff remain at their best in managing child protection emergencies, even during periods of staff shortages.
- As a proactive measure for long-term health, employees at the Youth Office might consider implementing a wellness program that includes fitness and exercise activities during work hours, aligning with the broader trend of health and wellness in the workplace.
